Guarantee & Warranty
60-DAY SATISFACTION & MONEY BACK GUARANTEE
BY DOZEN SOCKS
If for any reason you are not satisfied with your purchase from Dozen Socks website you may return it within 60 days from the purchase date in original, unused condition for a full refund (shipping charges excluded).
In order to begin the return process you must send an email to firstname.lastname@example.org stating the following information:
Customer Name: (the person who purchased the order)
Item being Returned:
Reason for Return:
Once this information is received, you will be sent a return authorization number and a return shipping address to either our US warehouse. Return shipping is at the customer’s expense.
After the warehouse has confirmed receipt of the returned item and has verified that the item is in its original, unused condition, your method of payment will be issued a refund. You will receive a confirmation email notifying you of the refund. Please be advised it may take a few weeks for a refund to appear on your credit card statement.
You may place an order for a new item at any time.